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How the Quest Works

The Sales Success Quest is a chat-based, coaching-like experience that drives meaningful conversations, powerful ideas, and "a-ha!" moments around sales. This approach enables the rapid, lasting adoption of innovative behaviors in your organization. We do this by:

action

Activity

Completions indicate that users have awareness and understanding of a topic.

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Follow-Through

Positive activation checks show that users have followed through and taken specific actions.

reflection

Reflection

Insights demonstrate that users have reflected on their experiences in a way that reinforces the desired mindsets.

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Social Engagement

'Likes' and comments tell us that a user's insights are positively impacting others in the group and are initiating social learning.

The Challenges

Taking action is key to sales success. According to HubSpot, sales representatives spend only 39% of their time actually selling, which means they're focusing less than half of their day on closing deals. Our Sales Success Quest activates employees to be action-oriented and empowers them to become resilient, persistent, and responsive. The 10 challenges encourage participants to improve their sales skills, ensure growth, and meet sales goals.

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CHALLENGES
DESCRIPTION
1

Sell the Value

It's not so much about the price as it is about the value. Make sure you're trying to sell the right one.

2

Be Flexible and Creative

An important part of sales is to creatively solve problems. Don't forget to explore all of the options! 

3

Check In Regularly

Your role doesn't end after a sale has been made. There's more to your role than you may think.

4

Be Resilient

Things don't always go according to plan. It's all about bouncing back from adversity! 

5

Be Persistent

Breakthroughs happen when we are persistent. When done respectfully and consistently, you're giving the customer multiple chances to connect. 

6

Be Responsive

Sometimes, a successful sale comes down to responsiveness. Are you responsive to your potential and existing customers? 

7

Develop Your Internal Network

You don't have to sell alone. Building networks within your own organization can be a catalyst for new prospects. 

8

Find a Mentor

Spending time with a manager or executive can lead to the success of a salesperson. Having them as your mentor? Even better!

9

Be Honest

Dishonesty leads to burned bridges. It's not only one bridge, it's all the others, too! 

10

Improve Your Skills

Selling skills are difficult to perfect. It takes constant work and practice to ensure growth.

 

 

Custom Package

Do you have more than 500 users in your organization? Book a call with us to create a custom package that works for you.

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Frequently Asked Questions

  • Is a 10-day program really effective?

    Yes. Our quests drive the adoption of new behaviors and habits, and the best way to do this is by giving people the opportunity to practice and repeat.

    We do this in the form of a 10-day Quest. Each day, for the duration of the Quest, a participant accepts a bite-sized challenge. The challenge will introduce an offline activity to complete between online sessions. Once complete, a user will then come back and reflect on the experience of trying new behaviors. Reflecting on our experiences drives behavior change in a short time.

  • How do you know the program is working?

    Designated administrators will have access to the "Manage" section of Cognician, which is our reporting dashboard.

    The "Manage" section gives administrators a collection of helpful information about participants and their activities on the platform. For example, every time someone uses a cog (short for "coaching guide", which is what we call a learning module at Cognician), the system logs their actions so that administrators can view the learner’s journey, how many cogs have been completed, and where the team seems to be struggling.

    Administrators can monitor general participant progress and export CSV documents that contain cog completion data and even the insights shared by the users.

  • Do you have other programs besides the Sales Success Quest?

    Yes. We have a variety of Quests available, tailored to help you activate behavior change when it matters.

  • Is my user information/data confidential?

    Yes. Cognician adheres to a data privacy model whereby privacy protections overlay most existing security protection mechanisms and the focus and investment is applied across People, Processes, and Technology.

  • Is my company’s information safe?

    Yes. Cognician is trusted by global management consultancies and their clients, based on the team’s practice of privacy and security by design. The team’s main security objective is to continually assess and improve its ability to prevent, detect and respond to cyber incidents using a threat-based risk management approach, and treating cybersecurity as part of its integrated risk management processes.
  • Is there customer support?

    Yes. We provide 24hr support for users. You can email support@cognician.com with any queries. Alternatively, when you are on the platform, click or tap on the chat icon on the bottom right page and the support team will assist you.