Last updated 16 March 2021
This list is subject to change, so please check back frequently for updates.
OverviewCognician uses sub-processors to support the delivery of our services to our customers. A sub-processor can be defined as a third-party data processor engaged by Cognician that may store and process personal data of our customers (as described in the relevant Data Processing Addendum).
Security and Privacy Due DiligenceCognician continuously evaluates the security, privacy and confidentiality practices of all proposed sub-processors that will or may have access to or otherwise process Customer Data.
Sub-ProcessorsThe tables below list the different third-party sub-processors engaged by Cognician to perform certain functions or deliver specific services.
Infrastructure:We use the following sub-processor to provide our cloud infrastructure environment and store our Customer Data:
|Amazon Web Services, Inc.||Ireland||Data Center|
Service-Specific Sub-Processors:Cognician works with various other third parties to provide specific functionality within the services. In order to provide the relevant functionality, these sub-processors must access Customer Data. Their use is limited to the Services indicated below:
|Google, LLC.||USA||Email and Cloud Storage of Documents, Video Conferencing, Mobility, and Web Meetings|
|Microsoft, Inc.||USA||Video Conferencing, Web Meetings, Secure Content Collaboration and File Sharing|
|Zoom Video Communications Inc.||USA||Video Conferencing, Mobility, and Web Meetings|
|Intercom, Inc.||USA||Customer Support|
|The Rocket Science Group, LLC. – MailChimp||USA||Email Marketing Campaigns|
|HubSpot, Inc.||USA||Marketing, Sales, Customer Service and CRM|
|Leadfeeder||USA||B2B Lead Generation and Sales Intelligence|
|Usersnap, Inc.||USA||Customer Feedback Software|
|Wistia, Inc||USA||B2B Video Hosting Platform|
Integrations:Additionally, the following third-party sub-processors may store and process personal data of our customers as part of application integrations:
|Slack Technologies, Inc.||USA||Internal Team Workflows and Tasks|
|Asana, Inc.||USA||Internal Team Workflows and Tasks|
|Kickbox||USA||Email Verification Service|